Frequently Asked Questions (FAQ)
1. How long does delivery take?
We aim to deliver all orders within , depending on your location. Orders over €100 benefit from free shipping. Once your order is shipped, you’ll receive a tracking number by email so you can follow your parcel in real-time.
2. Can I return or exchange a jersey if it doesn’t fit or if I change my mind?
Yes! You have from the date of delivery to return or exchange your jersey. The product must be unused and in its original packaging. You can choose to either get a full refund or exchange it for another size or model. Just contact our support team to start the process — we’ll make it quick and easy for you.
3. How do I choose the right size?
Please refer to our on the website. Measure your chest, waist, and hips, then compare your measurements with our size chart. If you’re between sizes or unsure, we recommend choosing the larger size for a comfortable fit. Need help? Our customer service team is happy to assist you.
4. What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. All payments are processed securely to protect your information.
5. Do you ship internationally?
Yes, we ship worldwide! Delivery times vary depending on the destination, usually between 7 and 14 business days. Customs fees or import taxes may apply depending on your country.
6. How can I track my order?
Once your order is dispatched, you will receive a confirmation email with a tracking number and a link to the carrier’s website. You can use this information to monitor your package until it arrives at your door.
7. What if the product I want is out of stock?
If a product is out of stock, you can sign up for notifications on the product page. We’ll email you as soon as the item is back in stock. Alternatively, you can contact our customer service for assistance with similar products.
8. Is my personal information safe?
Absolutely. We take your privacy seriously and use secure encryption to protect your personal data. For more details, please read our on the website.